Betting should be entertainment, not an obligation. The 36tbet provides real control tools — deposit limits, self-exclusion, session alerts — so you can play within what is healthy for your life. No red tape, managed directly from your account dashboard.
Your limits, your rules
All tools are available in the account dashboard, no need to contact support.
Need help now? Access the live chat or send an email to contato@36tbet.best.
If you feel that gambling is causing problems in your financial, family, or emotional life, use the self-exclusion tools available in the account dashboard at 36tbet — no red tape, no phone calls, no explanations required.
Responsible gambling means engaging with Sports Betting, slots, crash games, and Live Casino in a healthy way — as entertainment, within limits you set and can stick to. A 36tbet believes that betting can be an enjoyable activity when done mindfully, which is why the commitment to responsible gambling sits at the core of the platform — not buried in a forgotten footer.
Contrary to what many bettors think, responsible gambling is not about stopping. It is about playing in a way that does not harm you. That means deciding how much you are willing to deposit per week, how much time you want to spend on the platform, and knowing the tools available to put those limits into practice for real — without relying on willpower alone.
Brazil's online betting and entertainment market has grown significantly in recent years. More people now have easy access to smartphones, Pix, Aviator, and Brasileirão on their screens. With that growth comes greater responsibility for platforms to offer robust control tools. A 36tbet invests in these tools because it understands that a player who gambles within their limits stays more satisfied and engaged with the platform, the right way.
Gambling disorder is a recognized public health issue by the World Health Organization. In Brazil, the Ministry of Health and the CFM (Federal Council of Medicine) recognize gambling disorder as a condition requiring specialized care. The 36tbet does not replace professional treatment, but offers tools that can be the first step for anyone who realizes they need to cut back or take a break from gambling.
The 36tbet built its responsible gambling policy around four principles that guide product decisions, communications, and customer support:
The 36tbet periodically reviews its responsible gambling practices and updates the available tools as new industry best practices emerge. This page reflects the current state of the platform's policies and resources.
All the tools below are directly accessible from the account dashboard on 36tbet, in the "Responsible Gambling" section, with no need to contact support to activate them. Some have minimum waiting periods before they can be deactivated — this is intentional and part of what makes the tool effective.
To access it: log in to 36tbet, click the account icon in the top right corner and select "Responsible Gambling" from the menu. All tools are on the same page, with clear instructions for use.
Spotting the early signs of problematic gambling behavior is the hardest step — and the most important one. Often, the person going through it is the last to notice. The 36tbet lists the most common warning signs below so you can make an honest assessment of your relationship with betting.
Pay attention if you:
If you identified with two or more of these behaviors, it is a sign that stepping back is worth considering. Using the temporary self-exclusion tool at 36tbet can be an important first step — and it doesn't have to be permanent. Even a few days away can help you regain perspective.
Answer the questions below honestly. There's no judgment here — it's just to help you get a clearer picture of where you stand right now. The results are for your eyes only.
Recognizing that you need help is an act of courage, not weakness. If you've made it to this section, you're already on the right track. The 36tbet offers direct support channels for anyone who wants to talk about their use of the platform:
Beyond the support offered by 36tbet, Brazil has specialized services for the treatment of gambling disorder. CAPS (Centro de Atenção Psicossocial) offers free care through the Unified Health System (SUS) nationwide. CVV (Centro de Valorização da Vida) can be reached at 188, 24 hours a day, for emotional support in crisis situations.
Seeking help doesn't mean you have to stop betting forever. It means you want to regain control and make your own choices — and that's exactly what responsible gambling is all about.
The 36tbet is a platform exclusively for users aged 18 and over. Registration requires a valid CPF, and identity verification (KYC) confirms age before the first withdrawal. Account creation by anyone under 18 is prohibited and results in immediate account closure, refund of the balance to the original payment method, and possible notification to the relevant authorities in accordance with the ECA (Law 8,069/1990).
If you are a parent or guardian and share a device with minors, we recommend:
If you suspect that a minor has accessed the platform, contact support at 36tbet via live chat or by emailing contato@36tbet.best. Your case will be handled with priority and full confidentiality.
Self-exclusion is the most comprehensive tool available on the 36tbet for anyone who needs a real break. Understanding how it works helps you make the right decision for your situation:
Temporary self-exclusion (1 day to 6 months): once exclusion is confirmed in the dashboard, access to the account is blocked immediately. You cannot log in, make deposits, place bets, or withdraw funds during the period. Bets already confirmed remain valid and results are recorded as normal. The account balance is preserved and available at the end of the period. Before it expires, the 36tbet will not send any promotional emails or communications encouraging you to return. Once the period ends, your account is automatically reactivated — but you can extend the exclusion at any time by emailing contato@36tbet.best.
Permanent self-exclusion: permanent and irreversible account closure. After confirmation, any available balance is returned via Pix within 5 business days to the key registered under the account holder's CPF. Bonuses with pending rollover are cancelled with no refund. It is not possible to create a new account at 36tbet with the same CPF after permanent self-exclusion. This option is recommended for users who recognize a dependency and need a definitive solution with no possibility of impulsive reversal.
The 36tbet fully respects all self-exclusion requests. No marketing communications or re-engagement incentives are sent to users under self-exclusion, whether temporary or permanent.
These tips aren't rules — they're practices that experienced bettors use to keep gambling as entertainment over time, so it never becomes a problem:
Self-Assessment
Answer honestly. There are no right or wrong answers — the goal is to help you recognize your own usage patterns with 36tbet and from other platforms.
Warning Signs
If two or more of these signs are present in your daily life, it's worth considering using 36tbet's control tools or seeking specialized support.
Depositing money set aside for fixed expenses such as rent, groceries, or utility bills.
Placing new bets right after a loss in an attempt to recover lost money (chasing losses).
Hiding from family and friends how much time and money you spend betting on the platform.
Needing to increase your bet amounts to feel the same level of excitement or adrenaline.
Feeling irritated, anxious, or distressed when you go a period without being able to access the platform.
Gambling has started affecting your work performance, studies, or personal relationships.
Tools
All the tools below are available directly in your dashboard. None of them require approval or a call to support. You set them up and they take effect immediately.
Sets the maximum amount you can deposit via Pix, bank slip, or card in each period. Reductions take effect immediately; increases require a 24-hour waiting period.
Automatically blocks new bets once you reach the maximum loss limit set for the period. Your account is unlocked at the start of the next period.
A visual reminder displayed on screen after the continuous play time you choose. It doesn't end your session automatically, but it prompts you to check in with yourself.
Displays a summary of your current session — time played, total amount wagered, current balance — before letting you continue. Helps you stay aware of your activity during play.
Blocks account access for a period of 1 day to 6 months. Takes effect immediately. Cannot be reversed before the chosen period ends. Promotional emails are suspended for the duration.
Permanent and irreversible account closure. Balance returned via Pix within 5 business days. No new account can be created with the same CPF. Recommended for identified cases of addiction.
Our Commitment
Responsible gambling is not a checkbox on a regulatory compliance list. At 36tbet, it is a product decision that shapes how the platform operates every single day.
A deposit limit means nothing if you can raise it on a whim. At 36tbet, any increase to your deposit limit is subject to a mandatory 24-hour waiting period — a window that keeps impulsive decisions in check.
Users who have activated temporary or permanent self-exclusion are immediately removed from all promotional and bonus mailing lists. 36tbet does not attempt to re-engage anyone who has chosen to take a break.
The entire responsible gambling section works directly in your mobile browser — no app download required. You can set a deposit limit or start a self-exclusion in the middle of the night, from wherever you are.
Our Portuguese-speaking support team is available 24/7 and trained to recognize and assist users who reach out with questions about gambling control. No judgment, fast responses, and clear guidance on all available tools.
36tbet's KYC process confirms age before the first withdrawal. Accounts with any indication of belonging to a user under 18 are immediately suspended for investigation.
36tbet does not use language that associates betting with getting rich or solving financial problems. Promotions make it clear that betting involves the risk of loss and should be treated as entertainment.
Questions
Straightforward answers to the most common questions about the platform's control tools and responsible gambling policies.
Play at your own pace
Create your account, set your limits from your very first Pix deposit, and enjoy Sports Betting, crash games, and Live Casino the way that works for you — with real control, 24/7 support in Portuguese, and no pressure.
For adults 18 and over only. Betting involves the risk of loss. Play for fun, within your limits. If you need help, use the tools available in your account dashboard or access 36tbet's 24/7 support. 36tbet.