Player Well-being

36tbet Responsible Gambling – Bet with Awareness

Betting should be entertainment, not an obligation. The 36tbet provides real control tools — deposit limits, self-exclusion, session alerts — so you can play within what is healthy for your life. No red tape, managed directly from your account dashboard.

Last updated: July 1, 2026
Daily deposit limitConfigurable
Session time alertCustomizable
Temporary self-exclusion1 day to 6 months
Permanent self-exclusionAvailable

All tools are available in the account dashboard, no need to contact support.


If you feel that gambling is causing problems in your financial, family, or emotional life, use the self-exclusion tools available in the account dashboard at 36tbet — no red tape, no phone calls, no explanations required.

1 What Is Responsible Gambling

Responsible gambling means engaging with Sports Betting, slots, crash games, and Live Casino in a healthy way — as entertainment, within limits you set and can stick to. A 36tbet believes that betting can be an enjoyable activity when done mindfully, which is why the commitment to responsible gambling sits at the core of the platform — not buried in a forgotten footer.

Contrary to what many bettors think, responsible gambling is not about stopping. It is about playing in a way that does not harm you. That means deciding how much you are willing to deposit per week, how much time you want to spend on the platform, and knowing the tools available to put those limits into practice for real — without relying on willpower alone.

Brazil's online betting and entertainment market has grown significantly in recent years. More people now have easy access to smartphones, Pix, Aviator, and Brasileirão on their screens. With that growth comes greater responsibility for platforms to offer robust control tools. A 36tbet invests in these tools because it understands that a player who gambles within their limits stays more satisfied and engaged with the platform, the right way.

Gambling disorder is a recognized public health issue by the World Health Organization. In Brazil, the Ministry of Health and the CFM (Federal Council of Medicine) recognize gambling disorder as a condition requiring specialized care. The 36tbet does not replace professional treatment, but offers tools that can be the first step for anyone who realizes they need to cut back or take a break from gambling.

2 36tbet's Principles on Responsible Gambling

The 36tbet built its responsible gambling policy around four principles that guide product decisions, communications, and customer support:

  • Active prevention: the control tools are designed to be used before a problem arises, not only after. Deposit limits, session alerts, and reminders are available to every user at any time, with no conditions required to activate them.
  • No-hassle access: no responsible gambling tool in the 36tbet requires a phone call, paper form, review period, or support approval. Everything is managed directly in your account dashboard and takes effect immediately after setup.
  • Honest communication: to 36tbet does not promote betting as a source of income, does not use language that encourages excessive gambling, and does not send acquisition promotions to users who have activated limit or self-exclusion tools.
  • Protection of vulnerable groups: Users under 18 are not allowed to create an account or use the platform. Identity verification (KYC) is part of the registration process and may be requested at any time.

The 36tbet periodically reviews its responsible gambling practices and updates the available tools as new industry best practices emerge. This page reflects the current state of the platform's policies and resources.

3 Available Responsible Gambling Tools

All the tools below are directly accessible from the account dashboard on 36tbet, in the "Responsible Gambling" section, with no need to contact support to activate them. Some have minimum waiting periods before they can be deactivated — this is intentional and part of what makes the tool effective.

  • Daily, weekly, and monthly deposit limit: sets the maximum amount that can be deposited within each period. Once configured, the limit cannot be raised immediately — any increase has a 24-hour waiting window before it takes effect, protecting decisions made in moments of impulse.
  • Loss limit per period: sets the maximum accumulated losses allowed within a given period. Once the limit is reached, the account is temporarily blocked from placing new bets until the next period begins.
  • Session time alert: an on-screen notification that appears after the continuous play time you set (30 minutes, 1 hour, 2 hours, etc.). The alert does not end your session automatically — it simply reminds you how long you've been playing.
  • Reality check: displays a summary of your current session — time played, amount wagered, current balance — before you continue. Available for permanent activation or for a set period.
  • Temporary self-exclusion: blocks access to your account for a period of 1 day to 6 months. The exclusion takes effect immediately upon confirmation and cannot be reversed before the period ends. During the self-exclusion, 36tbet pauses promotional email delivery for that account.
  • Permanent self-exclusion: permanent account closure. Once confirmed, access is never restored. Any available balance will be returned via Pix to the account holder within up to 5 business days. This option is recommended for anyone who identifies a dependency and needs a definitive solution.

To access it: log in to 36tbet, click the account icon in the top right corner and select "Responsible Gambling" from the menu. All tools are on the same page, with clear instructions for use.

4 Warning Signs You Should Not Ignore

Spotting the early signs of problematic gambling behavior is the hardest step — and the most important one. Often, the person going through it is the last to notice. The 36tbet lists the most common warning signs below so you can make an honest assessment of your relationship with betting.

Pay attention if you:

  • Bets with money that should be used for fixed expenses (rent, groceries, utility bills);
  • Borrows money from family or friends to deposit on the platform;
  • Feels the need to bet increasingly larger amounts to get the same thrill;
  • Tries to recover losses by placing new bets right away (chasing losses);
  • Lies to people close to them about how much time or money they spend betting;
  • Feels irritated, anxious, or unwell when unable to access the platform;
  • You've tried to cut back or stop betting more than once without success;
  • Gambling is affecting your work, studies, or relationships;
  • Keeps thinking about betting even while doing other things;
  • Feels emotional relief or escapism when betting.

If you identified with two or more of these behaviors, it is a sign that stepping back is worth considering. Using the temporary self-exclusion tool at 36tbet can be an important first step — and it doesn't have to be permanent. Even a few days away can help you regain perspective.

5 Self-Assessment: How Is Your Relationship with Gambling?

Answer the questions below honestly. There's no judgment here — it's just to help you get a clearer picture of where you stand right now. The results are for your eyes only.

6 How to Get Help

Recognizing that you need help is an act of courage, not weakness. If you've made it to this section, you're already on the right track. The 36tbet offers direct support channels for anyone who wants to talk about their use of the platform:

  • 36tbet live chat: available 24 hours a day, 7 days a week, in Portuguese. Say "I want to activate self-exclusion" and our team will guide you through the process right away;
  • Email: contato@36tbet.best. Write "Responsible Gambling" in the subject line. Average response time: up to 4 hours;
  • Account dashboard: access the limit and self-exclusion tools directly without having to speak to anyone, if you prefer.

Beyond the support offered by 36tbet, Brazil has specialized services for the treatment of gambling disorder. CAPS (Centro de Atenção Psicossocial) offers free care through the Unified Health System (SUS) nationwide. CVV (Centro de Valorização da Vida) can be reached at 188, 24 hours a day, for emotional support in crisis situations.

Seeking help doesn't mean you have to stop betting forever. It means you want to regain control and make your own choices — and that's exactly what responsible gambling is all about.

7 Protection of Minors

The 36tbet is a platform exclusively for users aged 18 and over. Registration requires a valid CPF, and identity verification (KYC) confirms age before the first withdrawal. Account creation by anyone under 18 is prohibited and results in immediate account closure, refund of the balance to the original payment method, and possible notification to the relevant authorities in accordance with the ECA (Law 8,069/1990).

If you are a parent or guardian and share a device with minors, we recommend:

  • Never leave your 36tbet logged in on devices accessible to children and teenagers;
  • Use a password or biometrics to lock access to your personal phone or computer;
  • Enable the parental controls available on Android, iOS, and major browsers to restrict access to betting sites;
  • Have open conversations with teenagers about how betting platforms work and the risks involved.

If you suspect that a minor has accessed the platform, contact support at 36tbet via live chat or by emailing contato@36tbet.best. Your case will be handled with priority and full confidentiality.

8 Self-Exclusion Policy in Detail

Self-exclusion is the most comprehensive tool available on the 36tbet for anyone who needs a real break. Understanding how it works helps you make the right decision for your situation:

Temporary self-exclusion (1 day to 6 months): once exclusion is confirmed in the dashboard, access to the account is blocked immediately. You cannot log in, make deposits, place bets, or withdraw funds during the period. Bets already confirmed remain valid and results are recorded as normal. The account balance is preserved and available at the end of the period. Before it expires, the 36tbet will not send any promotional emails or communications encouraging you to return. Once the period ends, your account is automatically reactivated — but you can extend the exclusion at any time by emailing contato@36tbet.best.

Permanent self-exclusion: permanent and irreversible account closure. After confirmation, any available balance is returned via Pix within 5 business days to the key registered under the account holder's CPF. Bonuses with pending rollover are cancelled with no refund. It is not possible to create a new account at 36tbet with the same CPF after permanent self-exclusion. This option is recommended for users who recognize a dependency and need a definitive solution with no possibility of impulsive reversal.

The 36tbet fully respects all self-exclusion requests. No marketing communications or re-engagement incentives are sent to users under self-exclusion, whether temporary or permanent.

9 Practical Tips for Healthy Betting

These tips aren't rules — they're practices that experienced bettors use to keep gambling as entertainment over time, so it never becomes a problem:

  • Set a fixed bankroll before you deposit. Decide how much you can afford to lose without affecting your monthly budget. That's your real bankroll — not how much you hope to win. Deposit at 36tbet that amount only via Pix — and that's it.
  • Never chase your losses. Chasing losses is the behavior that most quickly turns entertainment into a problem. If you have hit the limit you set, the session is over — regardless of what is happening in the Brasileirão or on Aviator.
  • Set your limits before you start playing, not after. It is much harder to set limits for yourself in the middle of an exciting session. Use the account dashboard at 36tbet to set your limits at a calm moment, away from the heat of the game.
  • Use the session time alert. Set it to receive a reminder after 1 hour of continuous play. When it appears, take a real break — stand up, drink some water, and check in with yourself before continuing.
  • Never bet with money set aside for fixed expenses. Rent, groceries, health insurance, your kids' school — never. If the money you're thinking of depositing has a necessary purpose, it has no place in a betting bankroll.
  • Diversify your entertainment. Sports Betting and casino are more enjoyable when they're part of a balanced routine. Make time for other activities you enjoy outside the platform too.
  • Play with a clear head. Avoid betting when you're emotionally overwhelmed, under intense stress, or under the influence of alcohol. Clear judgment makes all the difference when deciding on bets and cashouts in crash games.

How Is Your Relationship with Betting?

Answer honestly. There are no right or wrong answers — the goal is to help you recognize your own usage patterns with 36tbet and from other platforms.

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Recognize the Signs Before They Become a Problem

If two or more of these signs are present in your daily life, it's worth considering using 36tbet's control tools or seeking specialized support.

Depositing money set aside for fixed expenses such as rent, groceries, or utility bills.

Placing new bets right after a loss in an attempt to recover lost money (chasing losses).

Hiding from family and friends how much time and money you spend betting on the platform.

Needing to increase your bet amounts to feel the same level of excitement or adrenaline.

Feeling irritated, anxious, or distressed when you go a period without being able to access the platform.

Gambling has started affecting your work performance, studies, or personal relationships.

Controls Available in Your 36tbet Account Dashboard

All the tools below are available directly in your dashboard. None of them require approval or a call to support. You set them up and they take effect immediately.

Deposit Limit

Sets the maximum amount you can deposit via Pix, bank slip, or card in each period. Reductions take effect immediately; increases require a 24-hour waiting period.

  • Daily, weekly, and monthly limit
  • Configurable for any amount above R$ 20.00
  • Increases require a 24-hour waiting period (impulse protection)
Loss Limit

Automatically blocks new bets once you reach the maximum loss limit set for the period. Your account is unlocked at the start of the next period.

  • Daily, weekly, or monthly period
  • Automatic block with no prior notice
  • Available balance remains withdrawable during the block
Session Alert

A visual reminder displayed on screen after the continuous play time you choose. It doesn't end your session automatically, but it prompts you to check in with yourself.

  • Configurable from 30 minutes
  • Works for Sports Betting and casino
  • Can be configured to end the session automatically
Reality Check

Displays a summary of your current session — time played, total amount wagered, current balance — before letting you continue. Helps you stay aware of your activity during play.

  • Can be enabled for all sessions
  • Real-time session summary
  • Frequency configurable by the user
Temporary Self-Exclusion

Blocks account access for a period of 1 day to 6 months. Takes effect immediately. Cannot be reversed before the chosen period ends. Promotional emails are suspended for the duration.

  • From 1 day to 6 months
  • Cannot be reversed before the deadline
  • Balance preserved and available at the end
Permanent Self-Exclusion

Permanent and irreversible account closure. Balance returned via Pix within 5 business days. No new account can be created with the same CPF. Recommended for identified cases of addiction.

  • Permanent and irreversible
  • Balance returned via Pix within up to 5 business days
  • New registration blocked for the same CPF

What Sets 36tbet's Approach Apart

Responsible gambling is not a checkbox on a regulatory compliance list. At 36tbet, it is a product decision that shapes how the platform operates every single day.

Tools That Actually Work

A deposit limit means nothing if you can raise it on a whim. At 36tbet, any increase to your deposit limit is subject to a mandatory 24-hour waiting period — a window that keeps impulsive decisions in check.

Zero Marketing for Users Under Exclusion

Users who have activated temporary or permanent self-exclusion are immediately removed from all promotional and bonus mailing lists. 36tbet does not attempt to re-engage anyone who has chosen to take a break.

Direct Mobile Access

The entire responsible gambling section works directly in your mobile browser — no app download required. You can set a deposit limit or start a self-exclusion in the middle of the night, from wherever you are.

Support Trained to Listen

Our Portuguese-speaking support team is available 24/7 and trained to recognize and assist users who reach out with questions about gambling control. No judgment, fast responses, and clear guidance on all available tools.

Mandatory Age Verification

36tbet's KYC process confirms age before the first withdrawal. Accounts with any indication of belonging to a user under 18 are immediately suspended for investigation.

Honest Communication About Risks

36tbet does not use language that associates betting with getting rich or solving financial problems. Promotions make it clear that betting involves the risk of loss and should be treated as entertainment.

Responsible Gambling FAQs at 36tbet

Straightforward answers to the most common questions about the platform's control tools and responsible gambling policies.

Log in to 36tbet, click the account icon in the top right corner, and select "Responsible Gambling" from the menu. Under the limits section, choose "Deposit Limit" and set the amount for the daily, weekly, or monthly period. Reductions take effect immediately. Any request to increase a limit requires a mandatory 24-hour waiting period before it takes effect — this is intentional and is part of what makes the tool effective. You can set all three periods independently and in combination.

No. Temporary self-exclusion is irreversible for the duration of the chosen period. This is a fundamental feature that makes the tool effective — if it could be easily cancelled, it would defeat the purpose. If you chose a 30-day self-exclusion, access to your 36tbet account will only be restored after those 30 full days. Your account balance is preserved throughout the entire period and will be available for withdrawal immediately upon reactivation. If you need assistance or have questions during the exclusion period, 36tbet support remains available at contato@36tbet.best.

Once permanent self-exclusion is confirmed, the available BRL balance in your account (after cancellation of any bonuses with pending rollover) is automatically returned via Pix to the key registered under your CPF, within 5 business days. You will receive an email confirmation with the amount to be refunded and the expected credit date. Any bets in progress at the time of the request are settled normally before the account is closed. After permanent self-exclusion, it is not possible to create a new account on 36tbet using the same CPF.

Users with an active self-exclusion (temporary or permanent) are automatically removed from all 36tbet promotional email lists. For users with an active deposit limit (but no exclusion), promotional emails continue to be sent as normal, unless you choose to disable them in your account notification settings. If you prefer not to receive promotions even without an active exclusion, go to your account settings and uncheck the marketing communications option — the change takes effect immediately.

The first and most important thing is to approach the subject without judgment — gambling disorder is a health issue, not a character flaw. Try having an honest conversation at a calm moment, coming from a place of genuine concern rather than accusation. You can present the self-exclusion tools available on 36tbet as a concrete, immediate option. For specialized support, CAPS (Centro de Atenção Psicossocial) offers free treatment through the SUS across Brazil, with professionals trained to treat gambling disorder. CVV can also be reached at 188, 24 hours a day, for emotional support in crisis situations related to any cause, including gambling problems.

Yes. All of 36tbet's responsible gambling tools — deposit limit, loss limit, session alert, reality check, and self-exclusion (temporary and permanent) — are available directly in the account dashboard, with no need to contact any support channel. You set it, confirm it, and the tool takes effect immediately, with no approval or manual review required. This direct access was a deliberate product decision by 36tbet: we believe that the fewer barriers there are to using these tools, the more people will use them at the right moment. If you'd like support during the process, live chat is available 24/7 in Portuguese.

At 36tbet, You Set Your Own Limits

Create your account, set your limits from your very first Pix deposit, and enjoy Sports Betting, crash games, and Live Casino the way that works for you — with real control, 24/7 support in Portuguese, and no pressure.

For adults 18 and over only. Betting involves the risk of loss. Play for fun, within your limits. If you need help, use the tools available in your account dashboard or access 36tbet's 24/7 support. 36tbet.

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